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Official record

Reported that since going live in May the City has received nearly 60 permits online, primarily for roof and siding, resulting in nearly 30 hours of Customer Service time saved for data entry, and stated a goal of shifting 100% of permit types online over the next few months.

Reported that since going live in May the City has received nearly 60 permits online, primarily for roof and siding, resulting in nearly 30 hours of Customer Service time saved for data entry, and stated a goal of shifting 100% of permit types online over the next few months.

June 15, 2020 · official recordActor not established1 official source reference

Status: in progress

City Manager role: reported update

Sources and supporting records

1 official source reference across 1 official document.

June 15, 2020 · official recordPage 87

Mason City Council

Reported that since going live in May the City has received nearly 60 permits online, primarily for roof and siding, resulting in nearly 30 hours of Customer Service time saved for data entry, and stated a goal of shifting 100% of permit types online over the next few months.

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